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Privacy Statement | Builder One Inc.

Effective September 30, 2026

Builder One Inc. is a general contractor based in Gloucester County, New Jersey. This statement covers what we collect when you use builderoneinc.com or contact us, what we do with it, and what we don't.

 

The short version: we use your information to answer you, price your job, and build it. We do not sell it. We do not share it for advertising.

What we collect

What you give us. When you fill out our estimate form, call, text, or email, we collect your name, phone number, email, property address, project type, whether the job is residential or commercial, your project description, and how you want to be reached. We also keep anything you choose to send, like photos, plans, or drawings.

 

What the site collects on its own. Like most websites, ours logs basic technical information: IP address, browser, device type, pages visited, and how you found us. Our website host and analytics tools collect this. See Cookies and analytics below.

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What we never ask for online. We don't collect Social Security numbers, bank account numbers, or card numbers through this website. Please don't put them in the form.

How we use it

We use your information to:

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  • Answer your inquiry and set up a walkthrough

  • Write your estimate, contract, and invoices

  • Run your job, including scheduling, permits, inspections, and progress updates

  • Coordinate the subcontractors, architects, and suppliers working on your project

  • Keep the records our licenses, insurance, warranty, and taxes require

  • See how people use the site so we can make it better

 

Calls, texts, and email. If you give us your phone number, Builder One Inc. may call or text you about your project. That's it. No marketing texts, no mailing list you didn't ask for. If you'd rather not get texts, tell us and we'll stop.

Project photos

Sam photographs every job before, during, and after the work. That includes every scratch, crack, and dent that was there before we started. Those photos are part of your project record. They protect you and they protect us.


We may use project photos on this website, our Google Business Profile, or social media to show our work. When we do:

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  • Exterior photos go up with house numbers and street signs hidden

  • We never publish your name or street address without your written permission

  • We never publish photos of people, family pictures, or personal documents

  • We name commercial clients and investors only with written permission

 

Our contract asks whether we can use photos of your project. Say no, before or after the job, and it stays off the site.

Who we share it with

We don't sell or rent your personal information. We don't share it with anyone for their advertising. We share only what each party needs to do its part:

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  • Subcontractors, architects, engineers, and suppliers working on your project

  • Permit offices and building inspectors

  • Our insurer, bonding company, accountant, and attorney

  • The companies that run our website, email, and business tools, such as Wix and Google, which handle it on our behalf

  • Courts or agencies, when the law requires it or we need to protect our rights in a dispute

 

If Builder One Inc. is ever sold or merged, customer records go with the business and stay covered by this statement

Cookies and analytics

Our site runs on Wix, which uses cookies to keep the site working and secure. We also use Wix Analytics and Google Analytics to see which pages people visit and how they found us. These tools see things like your device, browser, rough location, and the pages you viewed. They do not see what you type into our form.


You can block or delete cookies in your browser settings. You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout. Our site does not respond to browser "Do Not Track" signals.


Our site links to other sites, like Google Maps. Their privacy practices are their own.

How long we keep it

If you reach out and we don't end up working together, we keep your inquiry for about two years, then delete it. If we do your job, we keep project records (contracts, photos, permits, invoices) as long as licensing, warranty, insurance, and tax rules require. That is generally seven years after the job closes.

How we protect it

Form submissions travel over an encrypted connection. Project records are kept in password-protected accounts, and access is limited to the people who need it to do the work. No system is perfect, but we take reasonable steps and don't collect more than we need.

Children

This site is for adults planning construction work. We don't knowingly collect information from anyone under 13.

Your choices

You can ask us to:

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  • Tell you what information we have about you

  • Correct anything that's wrong

  • Delete your information, except records we're required to keep

  • Stop calling or texting you

  • Keep your project off our website and social media

 

Email info@builderoneinc.com. We'll answer within 45 days, usually much sooner.

Changes to this statement

If we change how we handle your information, we'll update this page and the effective date at the top.

Contact us

Builder One Inc. Attn: Sam Troilo info@builderoneinc.com 267-446-0693.

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